SPERONI SHOES
Faster, Easier and A New Shopping Experience
LEGAL POLICY
We are Speroni Shoes, a limited liability company duly organized under the laws of the United Arab Emirates, whose registered address is at P.O. Box 42660, Abu Dhabi, United Arab Emirates.
These are the terms and conditions on which this website www.speronishoes.com is made available to you (“You”, “Your”, or “Customer”) by Speroni shoes (“We”, “Speroni” “Us” and “Our”). You are recommended to read the following general terms and conditions of use carefully before using the site.
The Speroni products illustrated in this site represent Speroni collection. If you visit or shop at www.speronishoes.com you accept these conditions.
1.PRIVACY POLICY
1.1 All personal details which we collect from you such as name, contact details, delivery details and email address will be kept very confidential and will be used by us for the following purposes:
- Registration of membership
- Order processing and payment
- Fulfilling your orders for products
- Marketing initiatives to improve your shopping experience.
1.2 All credit/debit card information and personal information will NOT be stored, sold, shared, rented or leased to any third parties.
1.3 The customer information will be shared with the courier company ONLY for the purpose of delivering the item.
1.4 In order to complete the online payment and formalities, the customer’s information will be shared with a payment provider through a highly secured data connection.
1.5 Customer personal data will NOT be shared with any parties other than those mentioned above.
1.6 Any user ID created on speronishoes.com will be kept confidential by us. At the same time each individual using our website is also responsible for maintaining his/her confidentiality of user ID. In case of any unauthorized use of your user ID or any other information registered in our website, you may please immediately notify us so that we can take immediate action to provide our best assistance to prevent further unauthorized use.
2.PURCHASING PRODUCTS
2.1 Each Product offered for sale on the Website can be viewed by following a dedicated link displaying the article’s photographic images, unit price, colors and sizes (if applicable).
2.2 The Products selected by the Customer shall be placed into a special section (hereinafter referred to as the “Shopping Bag”). A description of the Products, including measures or sizes (if applicable), together with one or more photographic images in digital format clearly showing the Products, shall be included in the Customer’s Shopping Bag.
2.3 Although Speroni constantly takes steps to ensure that the photographs displayed on the Website accurately reflect the original products, there may be some discrepancies due to the technical characteristics and color resolution of the device used by the Customer. As a result, Speroni shall not be responsible for any possible inadequacy of the graphic representations of the Products displayed on the Website if due to the above technical reasons.
2.4 To view the Products selected and the total price of the purchase order, please visit the Shopping Bag page.
Before confirming the relevant order (hereafter referred to as the “Order”), the Customer is required to check the accuracy of the contents of the Shopping Bag before confirming the order.
2.5 The purchasing process is completed as soon as the Customer presses the relevant final Order confirmation button (hereinafter referred to as the “Buy Button”), thereby validating his/her Order, which will be directly submitted to Speroni. After pressing the Buy Button, the contents of the Order may no longer be modified by the Customer.
2.6 The Customer is aware that he/she is responsible for the accuracy and truthfulness of any data entered on the Website or otherwise used at the time of the purchase.
2.7 The Customer acknowledges that the products offered by Speroni on the Website (hereinafter referred to as the “Products”) are limited in number and he/she is therefore aware that Speroni shall need to check their availability at the time of the purchase.
3.PRICE AND METHOD OF PAYMENT
3.1 The prices of all the products offered on the website are inclusive of VAT.
3.2 Total price displayed in the Shopping Bag includes shipping costs, if applicable, which shall be indicated separately.
3.3 Full payment is required to confirm the order.
3.4 The prices shown on the Website and displayed in the Shopping Bag section, upon confirmation by the Customer of the Order by pressing the Buy Button, shall be charged to the Customer, provided that the Products ordered are available in that moment.
3.5 Speroni reserves the right to modify the prices of the Products offered for sale on the Website at any time and without notice.
3.6 Visa or MasterCard debit and credit cards in AED will be accepted for payment.
3.7 For the purposes of credit card payments, the Customer confirms and warrants that he/she is the owner of the credit card used for the purchase and the accuracy of all the relevant data entered at the time of purchase, such as: credit card number, expiry date and, if applicable, the security code.
3.8 Customer must be 18 years old and above to be able to place an order.
· ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
· ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
4.DELIVERY
4.1. Speroni offers door-to-door delivery in the UAE.
4.2 We offer international delivery Transit time will be as follows:
– Within UAE: 2-3 working days
– International: maximum 15 working days
4.3 All delivery services are subject to a delivery fee. The delivery fee may vary based on the country.
4.4 Delivery fee will be shouldered by the customer whether in case of new purchase or exchange.
4.5 Speroni is NOT responsible for delivery delays that are out of our control. In case of a delayed delivery that is out of our control. The customer has the right to cancel the order and receive a refund for any product that was paid for but not received. Please refer to our refund policy.
5.RETURNS AND EXCHANGE POLICY
5.1 Items returned must be in perfect condition, unworn, and in their original packaging with any related accessories, instructions, booklets, labels, protective covers, leaflets, or boxes.
5.2 Merchandise in unused and satisfactory condition may be returned for store credit or exchanged within 7 (seven) days upon receipt of order.
5.3 Merchandise that has been worn, used, altered, or damaged will not be accepted.
5.4 Made to order items or personalized items are final sale and cannot be returned or exchanged.
5.5 Online purchases cannot be exchanged in stores. Exclusively online
5.6 We offer free cleaning and polishing services for the period of 6 (six) months from the date of purchase. Applied only in showrooms
6.REFUND POLICY
6.1 Refunds will be made in the form of store credit and is valid for 6 (six) months from the date of issue.
6.2 Store credit will be issued within 1 (one) week after we receive the returned product.
6.3 We highly recommend reviewing and verifying the product prior to confirmation to avoid any unnecessary exchange or refund.
6.4 Refund of money will be made ONLY in the event of a manufacturing defect.
7.CANCELLATION POLICY
7.1 Once an order has been placed it cannot be cancelled.
8.SPECIAL ORDER
8.1 In case you want to place a special order please contact our representative on the following number +971502113838.
9.LAW AND JURISDICTION
9.1 You may only use the website for lawful purposes. You may NOT use the website in any way that is illegal, fraudulent or might cause harm and damage.
9.2 In case of any disputes, the law applicable will be based on the UAE governing law and arbitration shall be held in Dubai.
10.INTELLECTUAL PROPERTY RIGHTS
10.1 The “Speroni” trademark, as well as all the figurative and non-figurative marks and, more generally, all the other trademarks, illustrations, images and logos found on the ” Speroni” products, relevant accessories and/or packaging, whether registered or not (“Intellectual
Property Rights”), are and shall remain exclusive property of the Speroni Group.
10.2 The reproduction, in whole or in part, modification, tampering or use of such trademarks, illustrations, images and logos, for whatever reason and on any support, are strictly forbidden.
10.3 Unless otherwise mentioned, Speroni shoes or its licensors own the intellectual property rights on the website and the material published on it, including, but not limited to, logo, graphics, photographs, and texts. These materials and products are protected by copyright.
10.4 Your use of the website does not grant you the right to Speroni shoes intellectual property.
10.5 Other than expressly permitted in these terms. You may NOT copy, republish, and reproduce the webpages, text, logos, products, and trademarks.
Buying products from Speroni website is for personal use ONLY, and the reselling of products brought from Speroni shoes is illegal. Speroni has a right to reject the person from buying in the future in case it.
CHANGES IN TERMS
Speroni may revise the terms at any time by amending this page. The updated terms will apply to the use of the website from the date of publication of the revised terms on the website. The terms applicable to your order will be those posted on the website at the time of placing the order. You are responsible for checking this page before using the website to take notice of any changes made.
TERMINATION OF CONTRACT
Speroni reserves the right to not accept the Order placed by a customer in the following events:
- The Products included in the Order are unavailable not including special orders.
- There is a dispute between Speroni and the Customer relating to a previous Order.
- The Customer breached the General Terms and Conditions of Sale on previous occasions or has not fulfilled his/her obligations.
- It emerged that the Customer is purchasing the Products in order to resell them or sell them for commercial or professional purposes
- The Customer has been involved in, or is suspected of, illegal or fraudulent activities.
In such events, Speroni shall inform the Customer by email, within 30 (thirty) days from the date of receipt of the Order, of the cancellation of the Order received. In such case, no Order shall be deemed to have been accepted by Speroni.